Office Hours 9AM to 6PM , 7 Days A Week

Do I share room?

You will have your own room with en-suite bathroom.

Do you provide transport to and from?

We do pickup and drop off from agreed locations, according to the NDIS transport cost guidelines.

How do I provide feedback or make a complaint?

Check out the feedback form on our website, Click Here

What age do I have to be?

Our minimum requirement clients must be 18+ years of age. But we take younger, that meet certain requirements after a phone or face to face interview.

Can I bring my dog with me?

We welcome well behaved pets, although their care band feeding remains your responsibility.  During your stay, we ask that your pet up to date with their flea & tick prevention, come with their own bed and bedding, and stay off the furniture.

What are the costs?

Check out our NDIS pricing page for all the details See Here

Can I book at the same time with a friend?

Just let us know and we can arrange this with you and your friend.

Are your staff qualified?

All our therapist are fully qualified and registered in Victoria. Most have work at the retreat for over 8 years. We are distinguished by the calibre of our team and the depth of our experience and their ability to handle complex problems is unmatched in Australia.

How do I know what activities will suit me?

We will get to know you and understand what you like and what creative activities or physical activities will suit you best. If you’re not able to walk far, then we won’t recommend activities that involve walking.  But, if you like being out in the fresh air and being active then a nice country walking may be just the ticket. All creative activities can be changed at any time.

Register your interest today!

By registering your interest on the registration page, we’ll be in touch to answer any further questions you have and talk you through the next steps.